REFUND & CANCELLATION POLICY
100% Quality Assurance Guarantee
Fresh Catch Guarantee
If you receive an item that does not meet our high freshness or cut quality standards, we offer an immediate replacement or full refund.
1. Order Cancellations
You may cancel an order free of charge before it enters the "PREPARING & CLEANING" stage by contacting customer support (+91 96560 55969) or via WhatsApp.
2. Quality Claims & Refunds
Due to the perishable nature of fresh seafood and meat, any quality issues must be reported within 3 hours of delivery with photo proof. Verified refunds are credited within 24-48 hours.